Simple, practical privacy.
Balsamini Pizzeria is a collection-only pizzeria at 41 Duke Street, Settle, North Yorkshire BD24 9DJ. This policy explains how we handle customer information when you contact us, place a pre-order or use this website.
What we collect
When you pre-order, call, text or message us on WhatsApp, we may receive your name, phone number, order details, collection day and time, and any notes you choose to include, such as allergies or topping requests.
When you use the website, our hosting provider may process basic technical information such as your IP address, browser type, requested page and time of visit in server logs. The website also loads fonts from Google Fonts, which means your browser contacts Google to fetch those font files.
If you accept analytics cookies, Google Analytics may collect information such as pages visited, approximate location, device and browser details, referral source and visit times. Analytics reports are used in aggregate and are not used to identify individual customers.
How we use it
We use customer information to prepare your order, contact you about that order, answer enquiries, manage collection times, keep basic business records and protect the website from abuse or technical problems.
If you accept analytics cookies, we use Google Analytics reports to understand how people use the website, which pages are useful, and where the site can be improved.
Our lawful reasons for using this information are that it is needed to provide the service you asked for, to run the business properly, and to meet any legal record-keeping obligations.
Who we share it with
We do not sell customer information. We only share information where needed with service providers that help the site and ordering process work, including Hostinger for website hosting, WhatsApp if you choose to send an order or message that way, Google for fonts and analytics where accepted, and your phone or messaging provider when you contact us.
If you choose to open Google Maps, Facebook or WhatsApp from this site, those services handle your visit under their own terms and privacy policies.
How long we keep it
Order and message details are kept only for as long as reasonably needed to handle the order, deal with follow-up questions, keep business records and meet legal obligations. Routine messages that are no longer needed may be deleted sooner.
Your rights
You can ask to see, correct or delete personal information we hold about you, or ask us to restrict or object to how we use it. Some records may need to be kept where the law requires it.
If you have a privacy question, contact Balsamini Pizzeria on 07904 190505. You also have the right to complain to the Information Commissioner's Office if you are unhappy with how your information is handled.
Cookies
See the cookie policy for how this website uses cookies and similar technologies, including how to accept, reject or change your Google Analytics choice.
This policy was last updated on 28 June 2026.